Need help with Bubbl? We're here. This page covers how to reach us and answers the most common questions, including help with the Zoom, Gmail, Outlook, and Slack integrations.
CONNECTING ZOOM
To connect Zoom, open your Bubbl dashboard, go to the Integration page, and choose "Connect Zoom." You'll be sent to Zoom to approve read-only access to your cloud recordings, then returned to Bubbl.
Once connected, whenever one of your Zoom cloud meetings finishes recording with a transcript, Bubbl reads the transcript, pulls out the action items, and delivers them to your task list and Slack.
DISCONNECTING ZOOM
You can remove Bubbl's access to Zoom at any time in either of these ways:
– In Bubbl: open the Integration page and disconnect Zoom.
– In Zoom: go to the Zoom App Marketplace, then Manage → Installed Apps → Bubbl → Uninstall.
Disconnecting revokes and deletes Bubbl's stored Zoom tokens. See our Privacy Policy for details on what data is stored and how deletion works.
COMMON QUESTIONS
Does Bubbl store my Zoom recordings or transcripts?
No. Bubbl reads a meeting's transcript only long enough to extract action items, then discards it. We do not store recordings, audio, video, or the full transcript — only the short action items and the connection tokens needed to keep working.
Why didn't a meeting produce tasks?
Bubbl only sees meetings that are cloud-recorded with a transcript enabled in your Zoom account. If a meeting was recorded locally, or transcription was off, there is no transcript for Bubbl to read.
How do I delete my data?
Disconnect the integration to remove stored tokens, or email bubbl@bubblai.com to request deletion of your account and associated data.